lm444's Privacy Policy
Your personal information is very important to us. This policy describes in detail how lm444 collects, stores, and protects your data.
1 Introduction and Scope
lm444 ("we", "us", or "the platform") operates a secure online betting and casino service for users in Bangladesh. This Privacy Policy ("Policy") explains how lm444 collects your personal information, how it is processed, how long it is retained, and in what circumstances it may be shared with third parties.
By using lm444's website or mobile services, you agree to the terms of this Privacy Policy. If you do not agree with any part of this Policy, please do not use our services.
2 What Information We Collect
Identity Information
The following information may be collected during account registration and verification:
- Full name and date of birth
- Mobile number and email address
- National ID card or passport number (for identity verification)
- Residential address
- Username and password
Financial Information
Information required to process deposits and withdrawals:
- bKash, Nagad, Rocket, or Upay account numbers
- Transaction history and amounts
- Bank account details (where applicable)
- Deposit and withdrawal dates and times
Technical Information
Information collected automatically while you use the service:
- IP address and device identifiers
- Browser type and operating system
- Cookie and session data
- Login time and location data
- Pages visited and click data
Gaming Activity Information
Information stored to improve your gaming experience:
- Game history and results
- Bet amounts and types
- Bonus and promotion usage records
- VIP tier and points information
- Responsible gaming settings and limits
3 How Your Information Is Used
lm444 uses collected personal information for the following purposes:
Completing the registration process, verifying identity, and keeping your account secure.
Processing deposits and withdrawals and preventing fraud.
Providing assistance in Bengali via 24/7 live chat.
Analysing user experience to further improve the platform.
Identifying risky gaming behaviour and taking protective measures.
Sending you notifications about bonuses and offers with your consent.
4 Cookies and Tracking Technologies
lm444 uses cookies and similar tracking technologies on our website. Cookies are small text files that your browser stores on your device. They play an important role in maintaining the quality of our service and improving your user experience.
Types of Cookies
- Essential Cookies: Required to maintain login sessions and ensure security.
- Functional Cookies: Remember your preferences such as language and settings.
- Analytics Cookies: Collect information about website usage to help improve the service.
- Marketing Cookies: Used to show relevant advertisements based on your interests.
5 Sharing Information with Third Parties
lm444 does not sell, rent, or commercially transfer your personal information to third parties. However, information may be shared in the following limited circumstances:
Payment Processors
Only the information necessary to complete transactions is shared with payment service providers such as bKash, Nagad, Rocket, and Upay.
Technology Service Providers
Limited information may be shared with trusted technology partners for hosting, security, and analytics services.
Legal Obligations
Information may be disclosed in response to legal orders, court directions, or legitimate requests from government authorities.
Fraud Prevention
Information may be provided to relevant authorities to prevent fraud, money laundering, or illegal activity.
6 Data Security and Protection
Protecting your personal information is our highest priority. lm444 applies industry-standard security measures to safeguard your data:
All data transmissions are encrypted with 256-bit SSL.
Advanced firewall and intrusion detection systems.
Two-factor authentication option for account access.
Only authorised staff can view the data they need.
Nonetheless, it is not possible to guarantee that data transmission over the internet is completely secure. You can also contribute to security by keeping your password private and logging out on unfamiliar devices.
7 Data Retention Period
lm444 does not retain your personal information beyond what is necessary. Retention periods are determined as follows:
- Account Information: For as long as the account is active and for the period required by regulatory obligations after it is closed.
- Financial Transaction Records: For up to five years for financial reporting and audit purposes.
- Logs and Technical Data: Generally six months to one year for security and troubleshooting purposes.
- Identity Verification Documents: For the period required by legal obligations.
- Marketing Consent: Until you withdraw your consent.
Once the relevant period has passed, your personal information is securely deleted or anonymised so that you can no longer be identified.
8 Your Rights and Options
You have the following rights regarding your personal information:
You may request to know what information we hold about you.
You may request that incorrect or incomplete information be corrected.
In certain circumstances you may request that your data be deleted.
You may request to stop marketing communications at any time.
You may request your data in a structured and commonly usable format.
In certain circumstances you may request that the processing of your information be restricted.
9 Protection of Minors
lm444 is a responsible platform. Our services are intended only for individuals aged 21 or over. We do not intentionally collect any information from persons under the age of 21.
An age verification process is carried out at the time of registration. If we become aware that a minor has registered on our platform, that account will be closed immediately and the associated information will be deleted.
If you believe that a minor is using our services, please contact us.
10 Changes to the Privacy Policy
lm444 may update this Privacy Policy from time to time. The policy may be revised as a result of service improvements, legal changes, or changes in business operations.
For any significant changes, we will notify you via your registered email or through a notice on the platform. Continued use of the service after changes have been made will be taken to mean that you have agreed to the updated policy.
The latest version of this policy will always be available on this page, and the date of the update will be noted at the top of the page.
11 Contact Us
Privacy Enquiries
If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to raise a concern, please contact our support team:
For more details, visit our Terms and Conditions and Responsible Gaming pages.